Las personas hacemos la real diferencia

Las personas hacemos la real diferencia

Hace unas semanas, tuve una discusión con un cliente, no se trataba de facturas no pagadas o de las excesivas demandas fuera de nuestro alcance, sino de quiénes eran nuestras oficinas en el extranjero.

A nuestro cliente le habían vendido una idea por un vendedor mejor que yo. La idea de que las prestaciones de una multinacional enorme, con muchos activos, es mejor que la de una organización de tamaño medio como la nuestra. No quería usarnos porque sólo «poseíamos» directamente 9 de nuestras oficinas en el extranjero.

Hasta ahora, bostezan. Como empresa más pequeña, les comentamos tranquilamente que lo grande no siempre es mejor. A menudo es ‘peor, y por muchas razones. Perdí mi paciencia explicandole que una red de oficinas es la única manera de transportar de carga en el ultramar.

Me encontré reprimiendo la incredulidad. ¿Qué pasa si la oficina en el extranjero carecía de las habilidades requeridas? ¿Y si era su primer envío de este tipo? ¿Y si sus proveedores eran pobres? Mi cliente no es tonto. Sabe que la complicada logística  sólo puede ser ejecutada por unos pocos especialistas en el mercado.

Entonces, ¿cómo lo compraron? Me di cuenta de que estaba convencido de que lo importante significaba la fortaleza financiera, y este camuflaje había sido artísticamente cubierto por las debilidades operacionales de mi competidor más grande.

Peor aún, el camuflaje estaba tejido de mentiras. Como no nativo, es simplemente imposible poseer y controlar compañías en la mayoría de los países. Cualquiera que se haya expandido a un país fuera de la OCDE lo sabría. De alguna manera mi cliente calló. Deprimido, seguí silenciosamente mi camino.

Ahora para rematar, hoy recibí una llamada de nuestro viejo cliente. Estaba indignado de que la gran organización de transporte no pudiera obtener una cotización para él en 2 semanas, yo le dije que tendríamos un presupuesto realista y preciso en la mañana. El camuflaje al final no era más que una hoja de higuera.

Grande o pequeña, la gente hace la real diferencia.

Autor: Neel Ratti
Traducción: Ana Blanco

North Pole 16:  The Race against Time

North Pole 16:  The Race against Time

On 13th April 2016 the North Pole 16 Race Against Time Expedition was under way. Mark Wood, Paul Vicary and Mark Langridge began their journey to reach the Geographical North Pole in 12 – 15 days unsupported and without resupply.

The team flew out to the Russian Ice station Barneo approximately 30 Nautical miles from the Geographic North Pole and from there were transported by helicopter to the Arctic ice.

Why are we supporting the Race against Time?

The Tuscor Lloyds team met Mark Wood after attending a networking evening in Manchester. Mark was invited as a guest speaker to discuss his world of exploration. The team listened to his tales spanning over 28 major expeditions, including voyages to the North and South Poles, which have cemented his unique job description as a ‘Polar Explorer.’

Immediately our team resonated with his mentality. Having worked in some of the most inaccessible and remote places in the world, we could relate to the hostile and difficult conditions faced in polar exploration.

Having learned of Marks latest journey in the North Pole it was clear that Tuscor Lloyds were set on supporting him in some way.

North Pole 16 Map

Climate Change in the Arctic Sea

The main aim of the expedition is to document the state of the Arctic ice and the immediate impact of climate change.

The North Pole 16 team have already commented on the difficult terrain and treacherous conditions, navigating around ice bricks the size of cars, with Mark Langridge commenting he’s “never seen such ice rubble in his life.” Despite the relentless challenges the team are managing to cover around 8 nautical miles of sea ice a day.

Tuscor Lloyds have previously reported on the shipping industries stance on emissions and the future of ‘Green Shipping’. We understand that shipping is a massive contributor to global CO2 emissions and in the past it has been difficult for regulatory bodies to offer any restrictions on capping emissions.

This week however, the IMO announced a new four year global project to tackle the industries emissions.

“This four-year project will enable developing countries, especially Least Developed Countries and Small Island Developing States, in the target regions to effectively implement energy-efficiency measures through technical assistance and capacity building.”

We hope that the expedition can offer first hand evidence of the impact of climate change on the Arctic region. Not only to help pressure on regulatory bodies to take action but also to ensure the next wave of Explorers daring enough to take on the struggle have somewhere to explore.

Green Shipping: Are we getting on board?

Green Shipping: Are we getting on board?

Shipping is considered one of the greenest sectors of industry, but over the past few years carriers have focused on cleaning up their act even further. With some of the biggest companies developing eco-friendly vessels, reducing fuel emissions, saving energy and welcoming an exciting wave of new technologies, it seems that the future for shipping is looking greener by the day.


Shipping Emissions

According to a recent study, shipping accounts for around 3% of global CO2 emissions and considering the industry carries around 90% of global trade it could be considered a fairly reasonable statistic. In fact it’s the equivalent to Japan or Germany’s carbon footprint and the same as total international aviation emissions.

At a recent meeting in London the IMO rejected a proposal on capping emissions reassuring us that the issue would be ‘addressed at an appropriate future date’. But when exactly that future date will be is a mystery. With an ever growing sector and tightening targets from the UN limiting global temperature rise to below 2C, how long can we afford to wait? The IMO’s own research suggests that shipping emissions are set to rise up to 250% by 2050.

Have your Say!


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Sustainable Shipping Initiative

Despite the impression that the industry sails on regardless, the Sustainable Shipping Initiative (SSI) is hoping to turn the tide. Members include major carriers and cargo owners, all with a focus on energy efficiencies and contributions to a ‘sustainable future.’

In January the EU introduced new legislation for cleaner fuels in European waters. Heavy fuel widely used in shipping is notoriously high in sulphur and new EU rules are intended to, ‘substantially reduce air pollution and its impacts on human health. ’ The result for major shipping firms? An additional £300m in costs to switching to low sulphur fuel. Major maritime organisations urged the EU to reconsider the new measures, maintaining that it would be impossible to implement the new technologies by the 2015 deadline.


Green Ship Design and Architecture

Whilst some companies struggle to keep up to date with evolving technologies, the pioneers in eco technology and manufacturing are emerging form the shipbuilding yards of South Korea. Maersk’s Triple E Class vessels built by <a href="http://www work tracking”>DSME halved CO2 emissions, they boast state of the art heat recovery systems that reduces fuel consumption and promotes longer ship life cycles. The latest advances in ship design has also seen new propulsion systems, waste energy recovery and innovative hull form design to reduce added resistance. But are these all a declaration of long term greener shipping or the relentless quest for efficiency to impact the bottom line?

Conveniently for major carriers some cost saving practices have also benefited the environment, allowing companies to publicise ‘green measures, eco-friendly strategies’ but really…is it all down to cost? Not the planet?

In DNV GL energy’s recent study 80% of respondents said that cost was the driver for efficiency and only 58% due to environmental footprint considerations.


So do studies like this suggest shipping is going green because we care, or because we are being made to? Despite the potential for technology to provide new eco-friendly efficiencies, there is still a long way to go before we see wide scale sustainable changes to the industry as we know it.


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Are you thinking of Exporting to the UAE? Here’s what you need to know:

Are you thinking of Exporting to the UAE? Here’s what you need to know:

Over 5000 UK companies are currently doing business with UAE. As UK businesses begin to reap the rewards of such a booming and affluent marketplace, re-export opportunities to the £150 billion regional market is becoming an even bigger pull. If you’re thinking of exporting to the UAE here are some things you need to know.

Businesses and individuals wishing to import goods must be registered with the UAE customs Authorities and hold a trade licence. Once registration has been processed you will be assigned an Importer/Exporter Code number which you should quote on all documents presented to UAE customs. The majority of goods may be imported without a licence.

UK Regulations for exports to UAE:

All goods must be declared to Customs on leaving the EU. Due to security measures in the EU all shipments leaving the EU require a pre-departure message to be sent to the destination (also known as ECS export control systems).

For goods that are exported to non EU member countries an Export accompanying document EAD must be used to comply with customs cargo security, but it can also be used as the exporter’s official evidence of export.

Required documentation needed for importing goods to UAE are:

  • Invoices – initiated by supplier
  • Where it had been appropriated
  • Bills of Lading or Airway Bill

Certificate of Origins can sometimes be required for certain products, however the exporter should verify whether this is needed with the buyer.

Labelling of UAE Imports:

The GSO (Gulf Standardization organisation) set requirements for UAE packaging and labelling. They outline that for all consumer products labelling in Arabic is required and a number of products must clearly indicate country of origin.

Top UK Exports:

In 2013 UK exports to the UAE increased by 13% to £5,883million. Top UK exports to the UAE (2013):

  1. Power generating machinery and equipment
  2. Road vehicles
  3. Miscellaneous manufactures
  4. Telecoms and sound recording and reproducing equipment
  5. Professional and scientific instruments and apparatus
  6. General industrial material
  7. Electrical machinery and appliances
  8. Medicines and pharmaceuticals
  9. Non-metallic mineral manufactures
  10. Essential oils and perfume materials

For more information on exporting from the UK to UAE or to get a quote for shipment of your goods please contact Tuscor Lloyds: +44 (0) 161 868 6000 / – our professional staff can help you with every aspect of exporting from the UK to UAE.

Jebel Ali Port Focus [INFOGRAPHIC]

Jebel Ali Port Focus [INFOGRAPHIC]

According to the Load Star in their Port Productivity focus 2014, Jebel Ali Port was the 3rd most productive port in the world and the highest ranking Port in Europe, Middle East and Africa.

Yet the port operator DP World has no intention of slowing down on their flagship facility. The completion of the second phase of terminal 3 will see Jebel Ali Port capacity increase by 2 million TEU by the end of the second quarter. Below is an infographic summing up some impressive feats that Jebel Ali Port has accomplished.


Interested in learning more about the Middle Eastern market

why not take a look at our article Exporting to UAE?

Are you looking for reliable services the Middle East? Contact our team for more information +44 (0) 161 868 6000

or email us with your requirements

10 Reasons to do business with U.A.E

10 Reasons to do business with U.A.E

In the  last 30 years, U.A.E’s economy has grown at a fast rate, managing to transform itself into a strategic hub for trade across the world.

To help take advantage of this opportunity, here are ten key reasons for you to consider doing business with U.A.E.

1. U.A.E is part the GCC (Gulf Cooperation Council) which has a cooperation Agreement with the E.U since 1988, and  is now the EU’s 5th largest exporter market.

2. Within ten years, trade between E.U and U.A.E has doubled.

3. As of 2014, goods and services worth over €58 billion were exchanged between the U.A.E and E.U.

4.The U.A.E is an extremely diverse economy that is continuing to develop.

5. The U.A.E has over 13 million visitors a year, 1 million of those are from the UK.

6. Dubai has been acknowledged as the gateway to the Middle East with market access to over 2 billion people making U.A.E a great entry route to other Gulf markets.

7. English is widely spoken in the U.A.E with approximately 120,000 UK residents living there. The UK also had a huge presence over the last 100 years across the majority of the middle east.

8. The UK government is also committed to doubling the value of trade between the UK, and U.A.E to £25 billion a year by 2020.

9. Goods that are imported into a U.A.E free zone, customs duties are not payable.

10. The government has an extremely positive outlook for the next few years, focusing on diversification and continuing to take advantage of emerging markets.


UAE Main Imports:
  1. Jewellery 11%
  2. Refined Petroleum 5.7%
  3. Gold 11%
  4. Cars 5.2%
  5. Broadcasting Equipment 3.8%
UAE Main Exports:
  1. Crude Petroleum 46%
  2. Refined Petroleum 13%
  3. Gold 9.2%
  4. Petroleum Gas 7.4%
  5. Jewellery 3.5%

For more information on exporting import to and from UAE or to get a quote for shipment of your goods please contact Tuscor Lloyds: +44 (0) 161 868 6000 / – our professional staff can help you with every aspect of shipping to and from U.A.E.

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